Receptionists

Located in the heart of Thamel, Kathmandu, Hotel Jampa is a newly established (Proposed) 3 star hotel which run by a core management team with more than decades of experience in hospitality sector.
Currently, we are in lookout for result driven and career oriented Nepalese citizen to join our team under following position:

Position Title: Receptionists

No. of Vacancy: 1

Job Location: Thamel, Kathmandu, Nepal

Job Specification

Education Level: Intermediate

Other Specification

• Previous experience as receptionist in same field is must
• Excellent communication skills both verbal and written
• Excellent customer care skills both face to face and telephone
• Able to work shifts as required
• Excellent presentation skills

Job Description

• Meeting the company S.O.P’s (Personal presentation, Check INS and Check outs, Answering telephones, Guest complaints and mystery guest questionnaire
• Assisting disable guests and responsible for room allocation
• Promote and up sell Hotel facilities
• To greet guests following correct registration procedures
• Provide an efficient and accurate booking facility in the absence of the Reception manager
• Open up and close down reception when on relevant shift, passing on and receiving all information to and from the night porter
• Maintain a clean, tidy and safe reception area
• Issue and receive departmental keys.
• Print daily reports for housekeeping, and F&B
• To be aware of all functions that day and their needs
• Maintain knowledge of all services, policies and procedures offered by all departments
• Report all accidents via the company accident reporting procedure to a manager
• Work with the porters to assist guests to their room/lodge, issuing keys and information

Reports to: Front Office Manager

HOW TO APPLY

Interested and eligible candidates are requested to submit their updated resume to info@hoteljampa.com